Frequently Asked Questions

Where do you ship?

PL3 Lifestyle currently ships only within the United States.

How long does order processing take?

Orders are generally prepared for shipment within 2–4 business days. Carrier transit time begins after the package is accepted by the carrier.

Can body-care products be returned?

No. Body-care, personal-care, cosmetic, and beauty products are final sale for hygiene and safety, except when an incorrect, damaged, or defective item is received.

Can I exchange my shirt for another size?

Direct exchanges are not offered. Eligible apparel may be returned within 30 days under the Returns & Refunds Policy, and a different size must be purchased as a new order.

Are custom or made-to-order products returnable?

No. Custom, personalized, special-order, and made-to-order products are final sale unless they arrive damaged, defective, or incorrect.

How do I contact customer service?

Email pl3lifestyle@gmail.com or call 803-968-8722. Include your order number when asking about an order.